Is this Pemberton Heights hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Pemberton Heights hotel?

Check-in time for Pemberton Heights hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Pemberton Heights hotel have a swimming pool?

No, this Pemberton Heights hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pemberton Heights hotel?

Best-rates for the Pemberton Heights hotel starts from $218 per night with includes Designated Smoking Area, Security/Safety, Sports/Activities, Fireplace/Heating, Guest Services, Parking, Restaurant, Child Friendly, Internet, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Pemberton Heights hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pemberton Heights hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pemberton Heights hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pemberton Heights hotel?

Based on the information reported by the owner or manager, the Pemberton Heights hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pemberton Heights hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

SureStay Hotel by Best Western North Vancouver Capilano | Hotel in North Vancouver

| 7.7 (745 Reviews) | 2 Bathrooms 28 Guests

Pemberton Heights Hotel | SureStay Hotel by Best Western North Vancouver Capilano

Hotel in Pemberton Heights, North Vancouver

Featuring a heated outdoor pool (Seasonal) and on-site restaurant, SureStay Hotel by Best Western North Vancouver Capilano is located at the foot of Grouse Mountain. Free WiFi is offered in all rooms. Vancouver city center is 4.3 mi away. A 32" flat-screen TV is offered in rooms at SureStay Hotel by Best Western North Vancouver Capilano. A work desk, ironing facilities and an in-room tea and coffee maker are included. All rooms have mini fridges. Our one bedroom suites also include microwave and two-burner hotplate for light cooking. De Dutch Pannekoek House is open on-site, serving a blend of Dutch and local breakfast meals. Lunch is also available. The Capilano Suspension Bridge is 1.2 mi away. The Vancouver Aquarium at Stanley Park is 12 minutes' drive from SureStay Hotel by Best Western North Vancouver Capilano.

SureStay Hotel by Best Western North Vancouver Capilano is located in North Vancouver.

This 70 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Security/Safety, Sports/Activities, and several others. This is a 3 star rated property and has over 745 reviews with the average score of 7.7 . Coming to North Vancouver and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 70 Bedrooms Hotel if you want to learn more about this place in North Vancouver. These details are authentic, as they are provided by our partner, booking.com.

This SureStay Hotel by Best Western North Vancouver Capilano in North Vancouver is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SureStay Hotel by Best Western North Vancouver Capilano”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Security/Safety

Sports/Activities

Fireplace/Heating

Restaurant

Guest Services

Child Friendly

Internet

Facility Overview

Breakfast

Restaurant

Parking

Parking on site

Private Parking

Parking

Free parking

Activities

Golf course (within 2 miles)

General

Air conditioning

Smoke-free property

Designated smoking area

Family rooms

Heating

Non-smoking rooms

Guest Services

Express check-in/out

24-hour front desk

Fax/Photocopying

Internet

Wifi

Internet

Free Wifi

Security/Safety

Fire extinguishers

Smoke alarms

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation disinfected between stays

Physical distancing in dining areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

First aid kits available

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Policies

Check-in

The minimum age for check-in is 21

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Payment will be taken directly by the property. in some cases, prior to arrival, the property may pre-authorize the credit card to confirm that it is valid. this can appear as a temporary reduction in the card's balance, but it is not the actual charge. for further details, contact the credit card provider, third party credit cards are not accepted. guest must present their own credit card along with photo identification at check-in, one parking spot per room reserved.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.77

Location:

8.33

Staff:

8.57

Facilities:

7.51

Comfort:

8.03

Cleanliness:

8.08

Carlyle

Nov 5, 2025 08:00:00 AM

Review Score: 8

Australia

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room - Non-Smoking Room Type: Quad Room Size: 21 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Hairdryer General Ironing facilities Media & Technology Cable channels Services Wake-up service
Queen Room with Two Queen Beds Room Type: Quad Room Size: 22 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Hairdryer General Ironing facilities Media & Technology Cable channels Services Wake-up service
Double Room with Two Double Beds Room Type: Quad Room Size: 21 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Hairdryer General Ironing facilities Media & Technology Cable channels Services Wake-up service
One-Bedroom Suite Room Type: Family Room Size: 35 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Hairdryer General Ironing facilities Kitchen Kitchen Media & Technology Cable channels Services Wake-up service
King Room - Non-Smoking Room Type: Double Room Size: 16 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Hairdryer General Ironing facilities Media & Technology Cable channels Services Wake-up service
Queen Room Room Type: Double Room Size: 14 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Hairdryer General Ironing facilities Media & Technology Cable channels Services Wake-up service
Twin Suite with Sofa Bed Room Type: Double Room Size: 31 m² 2 Twin bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Hairdryer General Ironing facilities Media & Technology Cable channels Services Wake-up service
Queen Suite with Sofa Bed - Non-Smoking Room Type: Double 1 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer General Ironing facilities Media & Technology Cable channels Services Wake-up service
King Suite with Sofa Bed and Kitchenette - Non-Smoking Room Type: Double 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Hairdryer General Ironing facilities Media & Technology Cable channels Services Wake-up service

Check Hotel Availability

Nightly rates from:

USD US $218

Price Details

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SureStay Hotel by Best Western North Vancouver Capilano | Hotel in North Vancouver

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Hotel in Pemberton Heights, North Vancouver

Amenities

Facility Overview

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